Step 1: Browse our collections and add items to your cart.

Step 2: Click the cart icon and proceed to checkout.

Step 3: Enter your shipping details and choose a payment method.

Step 4: Confirm your order and you're all set!

Once your order is successfully placed, you will receive a confirmation email containing all your order details. You can also monitor the status of your purchase at any time by logging into your personal account on our website and checking your order history.

Unfortunately, once an order is placed, we are unable to change the shipping address. Please double-check all your information before completing your purchase to ensure your items reach you correctly.

Once an order has been submitted, we are unable to make any changes to the billing address. We recommend reviewing your details carefully before confirming your purchase to ensure everything is correct.

If your payment didn't go through, please check that your billing details match your card information exactly. If the problem persists, we recommend contacting your bank or trying a different payment method.

Unfortunately, our system processes each order individually to ensure accuracy. Therefore, we are unable to combine multiple orders or refund shipping fees once the transactions are completed.

Yes, we do! International shipping is available, with delivery typically taking 21-28 working days. Please note that shipping fees are calculated based on the weight of your order and the destination's postage rates. Also, customers are responsible for any custom duties or import taxes that may apply upon arrival.

For local orders in Hong Kong, please allow 7-21 working days for delivery after your order is confirmed. For international orders, the estimated delivery time is 21-28 working days. We process all orders as quickly as possible and will keep you updated once your package is on its way.

Once your order has been dispatched, we will send you a confirmation email with a tracking number and a link to the courier’s website. You can use this information to monitor your package's journey in real-time.

If the courier is unable to deliver your package, they will usually leave a notice or contact you to reschedule. Please note that any additional shipping costs incurred due to failed delivery attempts or incorrect addresses will be the responsibility of the customer.

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